Perioperative services at Lucile Packard Children’s Hospital provides surgical services to a patient population with highly variable needs. Many of the departments in perioperative services are interconnected and interdependent. In order for perioperative services to perform as efficiently as possible, they must be equipped with the right analytical tools. The objective of this project is to facilitate patient access and efficient resource use through data-driven decisionmaking in perioperative services.
We met with key stakeholders and collaborators to map process flow and identify key decisions in perioperative services. We also analyzed data and partnered with Information Services (IS) to write dashboard specifications for future implementation. Perioperative services and IS at LPCH have an opportunity to collaborate in ways that can improve the patient experience and create better financial outcomes for the hospital. We found a dozen key dashboards that IS can deploy on Tableau for an improved user experience for stakeholders in perioperative services. In addition, we found that surgical volume and staffing are important areas in which better real-time business intelligence will improve workflows and efficiency.